Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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Contacts

411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Call Center (IB/OB)

Our Call Center (IB/OB) Support Services

Marcom Pulse offers a diverse range of customer care solutions tailored to your business needs. Our 24/7 call center support ensures your business remains accessible at all times—even after hours, on weekends, and during holidays—so you never miss an opportunity to connect with your customers. We provide seamless support for both outbound and inbound dialing, catering to national and international clients with efficiency and professionalism.

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Machine Learning

Support and Evolution

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Artificial Intelligence

Support and Evolution

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Augmented Reality

Support and Evolution

Inbound Call Services

Our inbound call center operators expertly manage incoming client calls, providing prompt and efficient support tailored to business needs. Whether it’s customer service, order processing, issue resolution, or billing inquiries, our trained agents ensure seamless communication. Each representative is well-versed in industry processes, accent neutrality, operational protocols, and the specific nature of the business they serve, delivering top-tier customer satisfaction.

Outbound & Call Services

Prima outbound call center operators settle on decisions for new and existing clients with a balanced and polished methodology to focus on particular sections and improve client connection. It causes the associations to sell their items, and services or direct various overviews. The outbound call center is supported by its most recent innovation foundation, thorough instructional courses, quality confirmation checking, and a profoundly prepared call community group. Prima call center agents carefully evaluate and screens each call and archive data, area of improvement, outlines, and factual reports.

// choose your plan

Flexible Pricing Plans

We help businesses elevate their value through custom software development,
product design, QA and consultancy services.

Basic Plan

$ 129.99

Monthly Package
  • Web Counsulting
  • 24/7 System Monitoring
  • Machine and Deep Learning
  • Data Quality Management
  • Security Management
Choose Plane

Economy Plan

$ 159.99

Monthly Package
  • Web Counsulting
  • 24/7 System Monitoring
  • Machine and Deep Learning
  • Data Quality Management
  • Security Management
Choose Plane

Premium Plan

$ 189.99

Monthly Package
  • Web Counsulting
  • 24/7 System Monitoring
  • Machine and Deep Learning
  • Data Quality Management
  • Security Management
Choose Plane
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// our clients

We are Trusted
15+ Countries Worldwide

Moonkle LTD,
Moonkle LTD,
Client of Company
"Very well thought out and articulate communication. Clear milestones, deadlines and fast work. Patience. Infinite patience. No shortcuts. Even if the client is being careless. The best part...always solving problems with great original ideas!."
SoftTech,
SoftTech,
Manager of Company
"Patience. Infinite patience. No shortcuts. Very well thought out and articulate communication. Clear milestones, deadlines and fast work. Even if the client is being careless. The best part...always solving problems with great original ideas!."
Moonkle LTD,
Moonkle LTD,
Client of Company
"Very well thought out and articulate communication. Clear milestones, deadlines and fast work. Patience. Infinite patience. No shortcuts. Even if the client is being careless. The best part...always solving problems with great original ideas!."
SoftTech,
SoftTech,
Manager of Company
"Patience. Infinite patience. No shortcuts. Very well thought out and articulate communication. Clear milestones, deadlines and fast work. Even if the client is being careless. The best part...always solving problems with great original ideas!."